Terms and Conditions
Welcome to Riri Travels!
These terms and conditions outline the rules and regulations for the use of Riri Travels's Website, located at www.riritravels.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Riri Travels if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Contract conclusion
The Client can commission the Company in written form (letter, fax, email), oral form (telephone), or electronic form (online platform) to broker the conclusion of a corresponding contract for Third-Party Travel Services between the Client and the Service Provider (hereinafter "Booking Order"). The Booking Order is binding on the Client in all cases. In case of electronic bookings (via online platform), the Booking Order is considered issued at the conclusion of the booking process. The Company expressly retains the right to reject or not perform a Booking Order and will inform the Client immediately regarding rejection of a Booking Order. If the Company transmits the Client’s Booking Order to the Service Provider, then the contract will be created directly between the Client and the Service Provider (hereinafter "Definitive Booking") as soon as the Service Provider’s declaration of acceptance (hereinafter "Booking Confirmation") is received by the Company or directly by the Client. The Booking Confirmation can be effected in oral (telephonic) or written form. Booking Confirmations will normally be delivered to the Client by email; the Client states his express consent to this. If the Client’s Booking Order includes additional persons besides the Customer (hereinafter "Accompanying Persons"), the Client shall be responsible for their contractual obligations (particularly payment of the price and processing of personal data) in the same way as for his own obligations. The Client warrants that he is expressly authorized by all Accompanying Persons to issue the Booking Order under the Terms and Conditions for Travel & Concierge Services set forth herein in their name and to conclude the contracts for Third-Party Services stated in the Booking Order for their benefit and in their name. The Company’s communications regarding Accompanying Persons will normally be directed to the Client. Insofar as the Booking Confirmation differs from the Client’s Booking Order, the Company will accordingly notify the Client immediately. The different Booking Confirmation shall then be simultaneously considered a new offer to conclude a contract between the Client and the Service Provider. If the Client does not expressly reject the new offer within two business days from delivery, the contract with the Service Provider for the Third-Party Travel Services listed in the Booking Confirmation is concluded. The Booking Confirmation as well as all documents delivered shall be checked for completeness and correctness when the Client receives them. Errors shall be reported to the Company immediately, no later than within two business days from delivery of the documentation. The Service Provider STCs and the contractual agreements with the individual Service Providers shall also apply to all Accompanying Persons. The Service Provider STCs can generally be taken from the website or the offer of the individual Service Provider or requested from the latter.
Passport, visas, immunizations
The Client and his Accompanying Persons shall be solely responsible for compliance with passport, visa, customs, foreign exchange, immunization, and health regulations and for procuring and carrying the necessary documents. The Company cannot assume any liability for any refusal of entry due to requirements not met.
Prices
The prices as well as the payment, cancellation, and change terms and conditions for Third- Party Travel Services are a subject matter of the contract between the Client and the Service Providers (Hotels, car transfers, tours, guides, etc.) selected by the Company. If and insofar as the Company is entitled to customary (travel agency) commissions, reimbursements, super commissions, and the like (hereinafter collectively "Reimbursements") arising from its contractual relationship with the Service Provider, these Reimbursements shall belong exclusively to the Company.
Terms of payment
The Company shall disclose the prices of the Travel Service Providers together with any fees of the Company (up to 10% of the total travel services) to the client prior to Definitive Booking for each individual Third-Party Travel Service of the Service Provider and inform the client regarding the material payment and cancellation terms. All costs in connection with the Third-Party Services (including any card surcharges from the Service Provider, compulsory duties or taxes) as well as any Company fees shall be charged to the Client’s credit card.
Price changes
Prices shall in principle be subject to change without notice until Definitive Booking and can be adjusted at any time.
Cancellation/change of Third-Party Services by the client
General if the Client cancels, changes, or cannot obtain a Third-Party Service (hereinafter collectively "Cancellation/Change"), then the respective terms and conditions of the relevant Service Provider (including Service Provider STCs) shall apply. It is the duty of the Client or the Accompanying Persons to provide notices of any Cancellation/ Change as early as possible and in writing, either directly to the relevant Service Provider or to the Company. When a notification of Cancellation/Change is received, the Company will support the Client to the best of the Company’s abilities and attempt to keep the additional costs as low as possible. All additional costs incurred shall be paid by the Client. Please note that the terms and conditions for Cancellation/Change may differ widely depending on the type of lodging, season, and country. The costs for Cancellation/Change may vary between 100% of the price for the first night of the reservation in case of Cancellation less than 24 hours in advance up to 100% of the total lodging costs starting from the time of Definitive Booking
Liability
The Company entirely rejects any and all liability for the Third-Party Services. In addition, the Company shall not be liable if: – the Customer provides the Company with incorrect or incomplete information and the T&C Services desired from the Company consequently cannot be provided or cannot properly be provided, – the Client’s instructions were not sufficiently clearly issued and the Company cannot reach the Client to clarify his instructions, – the Company’s T&C Services cannot be provided due to force majeure (including any delays that may occur) including, inter alia, a failure of the telecommunications systems or the Internet
Applicable law and jurisdiction
The contractual relationship between the Client and the Company arising from these terms and conditions shall be governed by substantive Swiss law. The regular courts at the registered office of the Company shall have exclusive jurisdiction for all disputes arising from the contractual relationship between the Client and the Company.
License
Unless otherwise stated, Riri Travels and/or its licensors own the intellectual property rights for all material on Riri Travels. All intellectual property rights are reserved. You may access this from Riri Travels for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Riri Travels
- Sell, rent or sub-license material from Riri Travels
- Reproduce, duplicate or copy material from Riri Travels
- Redistribute content from Riri Travels
This Agreement shall begin on the date hereof.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
No use of Riri Travels's logo or other artwork will be allowed for linking absent a trademark license agreement.